The challenge
The client runs a logistics and retail operation spanning multiple international regions. Shipment and delivery data lived in separate regional systems, and there was no shared view of where deliveries were running late, which shipping modes were underperforming, or where lost sales were actually concentrated.
Operations teams could see their own region in isolation, but leadership had no way to compare performance across regions or catch a developing problem before it showed up in quarterly numbers.
The solution
Vizontra built a Power BI dashboard tracking delivery status, shipment timing, and sales losses by order status — broken down by region and shipping mode — so operations teams can see exactly where shipments run late and where revenue is at risk, all in one place.
A connected second view rolls the same data up into total sales, profit by market and department, and sales by customer segment and order weekday, with a dedicated panel surfacing late-delivery risk by payment type — giving both operational and commercial teams a shared source of truth.
Results
- $11.81M in sales tracked and segmented by market and department
- Delivery status view showing 93%+ on-time performance and where lateness concentrates
- Top 10 regions ranked by sales loss, broken out by order status
- Shipping mode vs. delivery status comparison to flag underperforming carriers
- Late-delivery risk surfaced by payment type to support prioritization
- One dashboard replacing multiple disconnected regional reports